Coronavirus (COVID-19) Business Continuity and Disaster recovery plans

As a company we are following the guidelines provided by the government via the following link

If place of work has a risk assessment and it is safe to work with Government recommendations and those of Public Health England we are able to do so.

Should any of the sites close we will be unable to carry out site visits but will still be able to carry out completion of site reports for visits already undertaken. Access to work will be by personal transport if possible.

Our staff have been made aware of Government recommendations for personal hygiene with washing hands frequently, not shaking hands or having close contact with others and to restrict face to face meetings.

In the event that a site is closed down, we would suspend our services and reallocate time/fee not used during the period of closure to be called upon when the site is given the all clear to reopen. There is also the option for continued involvement on site for Building Control Surveyors to work remotely, asking contractors to provide photographic/video evidence to them of current works following phone communication/email communication around planned activities and providing a weekly report in the normal manner.

The following measures have been put in place internally, to reduce the spread of the virus for both our site-based inspectors and others:

– Social Distancing Measure – Safety for Cook Brown Building Control staff, the public and other trades
– Avoid any contact with someone who is displaying symptoms of coronavirus (COVID-19). These symptoms include high temperature and/or new and continuous cough
– Stay 2 meters (6ft) away from other people
– Avoid non-essential use of public transport when possible
– Work from home, where possible
– Avoid large and small gatherings in public spaces, noting that pubs,
restaurants, leisure centres and similar venues are currently shut as infections spread easily in closed spaces where people gather together
– Avoid gatherings with friends and family. Keep in touch using remote technology such as phone, internet, and social media
– Use telephone or online services to contact your GP or other essential services
– Wash your hands more often – with soap and water for at least 20 seconds or use a hand sanitiser when you get home or into work, when you blow your nose, sneeze or cough, eat or handle food
– Avoid touching your eyes, nose, and mouth with unwashed hands
– Cover your cough or sneeze with a tissue, then throw the tissue in a bin and wash your hands
– Clean and disinfect frequently touched objects and surfaces in the home

We continue to undertake site inspections that cannot be done remotely but they must be following the governments recommendations as set out below:

Office Closure

Our offices are now closed (due to government guidelines), all Head Office staff are able to work remotely from home and all have regular contact.

Quotations, pre-application advice, new applications, finance and all other business activity remains as normal. The work carried out by Building Control Surveyors continues remotely from home using Office 365 suite of documents and direct access to the Cook Brown project management system.

Our Head Office comprises of separate departments to provide back up to the Building Control Surveyors. Managers all have deputies to assist if ill.

The predominate method of communication during this period is by electronic means however we have systems in place to receive hardcopy post.

IT Company

Our IT company operates remotely should any employee have problems with their remote working. Our servers for emails are offsite with cloud access.

Staff Contact

All personnel details such as contact numbers (mobiles and landlines where applicable) and emergency contact details have been requested by the HR department to ensure they are all up to date.

Furloughed staff

If both employer and employee agree, the employer could pay 80% of the employees wages through the Coronavirus Job Retention Scheme, up to a monthly cap of £2,500 by temporary Furloughed Employment. This means that the employee is still employed but not undertaking work.

Once an employee is furloughed they will not be able to undertake work for the company during the Furloughed period, but can undertake training as long as they are not:

– making money for your employer
– providing services to your employer

Any activities undertaken while on furlough must be in line with the latest Public Health guidance during the COVID-19 outbreak.